Taking Action on What Matters Most for Leaders, Teams and Organizations

CLOSING THE

TRUST GAP

Closing the Trust Gap is more than just a guide; it's a strategic resource for leaders looking to bridge the often-overlooked trust gap in their teams. With its actionable insights and practical strategies, this book will empower you to cultivate a culture of trust, leading to enhanced communication, increased efficiency, and improved overall health within your organization. Embrace this opportunity for a profound directional shift, and unlock the potential that trust can bring to your leadership and team dynamics.

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You’ve likely considered the crucial role trust plays within your organization and pondered how to close the elusive gap that’s been holding back your team's potential.

Yet, the leap towards reshaping your company’s trust culture might seem daunting. Why? Because the risks seem immense at this stage of you journey.

But if you continue on the current path, you may find your organization perpetually grappling with the same trust issues, inhibiting growth and innovation.

That's where "Closing the Trust Gap" comes in. This transformative book is your guide, crafted by leading organizational expert Dr. Cory Scheer, who has mentored hundreds of organizational leaders through the process of building a culture of trust, leading to measurable success, employee fulfillment and employee engagement.

In "Closing the Trust Gap," you will be introduced to the simple three part framework that will take you from a leader of a stagnant workforce to the architect of a vibrant, trust-filled workplace where everyone, including you, thrives. With each chapter, you'll gain not just insight but practical strategies that will empower you to create a more transparent, collaborative, and successful organization.

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About the Author

Cory Scheer

In addition to over 25 years in leadership roles in various sectors, Cory Scheer has obtained an Executive MBA (Rockhurst University) and a Doctorate in Educational Leadership and Policy Analysis (University of Missouri). Cory has worked with small businesses, corporations, nonprofit organizations, academic institutions, municipalities, ministries and the military to provide vital support and clear direction on how to ensure people, practices, and policies become more trustworthy so that key performance indicators improve.

Cory is the co-author of The National Survey on Brand and Trust with BrandCertain. Cory is also the developer of the online course, The Complete Guide to Building Organizational Trust. Cory is the author of Closing the Trust Gap, Taking Action on What Matters Most.

Founder and CEO of TrustCentric Consulting

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Ordering for your Team?

Are you planning to purchase multiple copies of "Closing the Trust Gap" for your organization, conference, or event? You've come to the right place! Our bulk ordering option offers discounts and streamlined ordering.

Chip Huber

TRUST...Building What Matters MOST

"THRILLED to READ this NEW BOOK on TRUST…I deeply enjoyed it and can’t wait to dive in with others in the year ahead…it’s a really good combo of compelling personal examples, simply understood principles and content, important data, easy-to-grasp models, and so many applicable questions and ideas that will help organizations with the central issue of TRUST that is so important to function and profit and impact…it flows well and offers plenty but provides just the right amount of ideas and information to take in and then actually leverage…it is a resource that can be read in chunks and discussed and put into practice in all kinds of settings including relationships, non-profit organizations, and corporate projects...

Cory has spent a lifetime building TRUST and studying it empirically and practically...he's an ideal strategist, mentor, and guide to take you on the TRUST journey as you read Closing the Trust Gap!"

Merle Mees

Trust makes the team move forward together!

"TRUST is essential for building a healthy organization.
If you're a new leader in an organization or an experienced leader in a changing organization trust is vital for taking new ground.
You need more than anecdotal advice and hunches to lead; you need research backed and proven strategies.
Cory Scheer has written a helpful and hopeful book that will guide you and your team to think differently and prioritize trust in a new way.
This book is practical and written by a person passionate about trust.
Get your copy of Closing the Trust Gap today. You'll be glad you did!"

Richard C.

Great read and spot on!

"Trust is that fundamental element of any healthy relationship, whether it be between individuals, teams, or organizations (just about everyone). It is based on the belief in the competence, problem-solving, and a genuine care for others. Love his insight. Lots of examples and tips to build trust in your organization or business."

Leslie

Trust is finally tangible! This book will change things in your leadership & business!

"Cory's framework is researched based and also still takes our humanness into account. This book takes a concept that can often seem intangible and nuanced, TRUST, and helps us see that it is actually tangible and attainable. We are given simple and clear steps to close the trust gaps in our leadership, in our businesses, and in our lives. Anyone who works with others in any capacity will benefit from learning and applying the principles in Closing the Trust Gap. Get it and read it-you won't regret it!"

Michelle Robin

Trust = Collaboration

"Cory’s perspective on trust is eye-opening as well as a guide to building a collaborative culture. Well done!"

Rob

Critical read for all leaders

"This book is a phenomenal mix of researched background and practical application. It is a common sense, easily applied read. I highly recommend it to all. Once I read it I ordered more copies for business partners."

MM

If trust is the currency of the future, you need to invest in this book

"In today's world of remote work, artificial intelligence and socioeconomic uncertainty, there is a profound need for trust. It is arguably the most important foundational element for organizational success and individual relationships. Yet we are so bad at defining, understanding and growing it.
Thankfully Cory has given us a simple, salient framework that can be immediately applied as we navigate new norms at work. His ideas are enhanced with authentic stories, extensive experience and robust research. It is essential reading in order to mind the trust gap."

Linda Endecott

Trust is foundational!

"Thoroughly enjoyed Cory’s delving into conversations around trust. So important in learning, leading and supporting others! Well done!!!"

Isaac

A Must-Read for All Leaders

"Closing the Trust Gap is a true blueprint for leaders and organizations to build and nurture trust from within.
The trust principles and strategies outlined are timeless and practical.
I highly recommend it."

Brooke Ricklefs

A treasure for trust-builders!

"For any leaders looking to find practical, helpful, human-first ways of building (or repairing) trust in their organizations, families, and friendships, Cory's gift to us is a treasure chest of goodness. A great gift for your team to read as well!"

Josh

We need this book now more than ever

"With distrust in corporate leadership at such a high level for the past few years, a book showing leaders how to earn that trust back is timely and important. Cory does a great job giving practical action plans to rebuild trust."

Andy Pitts

Am I breaking or building Trust?

"The topic of "trust" is universally agreed to an important attribute in any healthy organization or relationship. The problem is everyone defines Trust differently. And even if you have a consistent definition, there is no consistent way of assessing or improving Trust.
That's what this book, "Closing the Trust Gap" does brilliantly; It gives the reader a simple, yet powerful, framework (The Structure of Trust™️) to dimensionalize Trust and make it actionable.

Whether you've been in a leadership role for a day or for decades, I encourage you to read this book now."

"Our time spent with TrustCentric Consulting both with our entire administrative team and in individual department teams was time well spent. Cory facilitated great conversation, provided invaluable insight, and helped identify actionable tips to strengthen trust within our entire organization. As educators, we respect and appreciate research-based processes that are individualized based on the organization's successes and challenges. With public education in the limelight, it is more important than ever for our district to maintain transparency and trust with our students, staff members, families and the greater community."

Brent Yeager, Superintendent, Olathe Public Schools

“Cory Scheer offers an engaging, insightful and well-informed keynote presentation that is sure to captivate and benefit any audience. His expertise on organizational truth, leadership and culture are founded on deep primary research that sets him apart from other speakers. I highly recommend Cory Scheer!”

Mark Derks, President of Transportation Marketing & Sales Association – TMSA

"It's a rarity to find a keynote speaker that is so engaging that everyone in the room is actively listening and taking notes. This is even more true when the topic is on something that can be viewed in the 'soft skill' realm, but that's exactly what you get from Cory Scheer as he talks about Organizational Trust. Better yet, Cory is an active listener himself, ready to dive into your audience's specific use cases and willing to work with you well ahead of when he arrives to the stage. I'd highly recommend Cory Scheer as a keynote speaker."

Jennifer Karpus-Romain, Executive Director, TMSA

"The combination of the assessment, online training and workshop from TrustCentric has been a force multiplier for the leaders of our battalion."

LTC Sandy Stover, Recruiting & Retention Battalion Commander, Missouri Army National Guard

"Working with Cory Scheer and TrustCentric Consulting has been the perfect blend of encouragement and motivation paired with effective and actionable strategies. We have seen an immediate return on investment in not just strategic “know how,” but in the energy and attitudes across the organization. It is easy to get stuck in the weeds of the day-to-day. The weekly coaching sessions are extremely helpful for getting unstuck and refocused on the bigger picture and the future of our organization. We are extremely happy with our decision to engage with TrustCentric Consulting and would recommend them to any organization or business."

Dustin Prockish, Executive Director, Hillcrest Hope

"The TrustCentric Cohort has been a helpful experience both for current culture change and to move that forward into a vibrant future for St. Andrew’s College. In particular, in real time, the learning has allowed the community to refine existing initiatives to be more accessible and grounded in the clear data that translates well into fostering the place to which we aspire to be for learners, staff, and faculty."

Richard Manley-Tannis, Principal at St. Andrew’s College

"I was starting a new golf business and was struggling with getting new clients in the door. My financial picture was bleak and I was needing something to change otherwise I wasn’t sure if I could keep my doors open. But then I started working with Cory. He was able to provide some needed encouragement that I had a good service and to keep going, helped me create a roadmap to make sense of what aspect of my business needed the most attention, and provided me with resources each step of the way that I could apply instantly after our meetings. Now, my business is in its third year and continues to grow! I’ve hired my first employee and I continue to see Cory regularly to assess the health of my business and the never-ending challenges that come in business. Thankful for his mentorship and expertise."

Dr. Wade Roberts, Roberts PT

"The team facilitation and individual coaching Cory provided fostered reflective, impactful conversations. The framework offered for analyzing where and how trust can be built or broken is simple, clear, and can be applied purposefully. Our team has been able to continue leadership reflection and growth using the Trustcentric framework. Cory engages with provocative questions and models facilitation in a way that fosters independent growth in the team rather than dependence on his consulting. We are thankful for our experience with Cory and would seek his support for specific needs in the future."

Lisa Yates, Superintendent, Buena Vista School District

"In just one month I have seen fruit within my personal confidence in my role at Noah's Ark, as well as in relationships with guests and industry partners. His guidance is empowering me to effectively tell the story of Noah's Ark."

Smokey Frazier, Marketing Director at Noah’s Ark Whitewater Rafting Co.

“Cory led our municipality through the intimidating task of strategic planning and it went better than we could have imagined! Cory listened and learned about our City, skillfully guided us as we crafted our vision for the future and helped us to narrow down our strategies in a measurable and achievable manner. Cory’s responsiveness and investment was top notch!”

Theresa Osenbaugh, Deputy City Administrator of City of Grain Valley, MO

"Cory has been a trusted advisor of mine for nearly a decade. When I needed to dial in on a business idea that had been in my brain for months, I knew Cory was the perfect person to help me. Because of his leadership and coaching, I’m now taking steps to see this venture become a reality."

Chris Stathos, Entrepreneur, Community Leader

"The Structure of Trust workshop will have your team imagining new ways to be trust builders both within the organization as well as with those who engage your organization from the outside. When Cory came to our group of top leaders, his teaching was inspirational and his guidance applicable to our specific context. More than just helping our leaders understand the crucial role of trust in a healthy organization, Cory helped us become catalysts for trust where we were in our journey. Truly grateful."